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Scoree888 Help Center — We're here whenever you need us, always

From opening an account to making withdrawals, betting rules to technical issues — scoree888's Help Center has answers to everything. Connect via live chat in just seconds.

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24/7
Live Chat Support
< 2 min.
Average Response Time
0
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Issues Resolved
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Customer Satisfaction Rate
What do you need help with?
Find a solution to your issue by topic
Account
Registration, login, password changes, and profile updates
12 Guides
Deposit
All questions related to Mobile Pay, Nagad, Rocket, and bank transfers
9 Guides
Withdrawal
Withdrawal rules, processing times, limits, and troubleshooting
8 Guides
Betting Rules
How to place bets, odds, markets, and live betting
15 Guides
Bonuses & Vouchers
Welcome bonus, reload offers, cashback, and voucher codes
10 Guides
Security
Account Security, 2FA, KYC Verification & Identity Confirmation
7 Guides
Mobile App
App download, installation, updates, and technical issues
6 Guides
Responsible Gaming
Setting Limits, Self-Exclusion & Getting Help
5 Guides
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Contact Us Directly
The Scoree888 support team is always here for you
Live Chat
The fastest way to get help. Click the chat button on the right side of the site and get a response in an average of 2 minutes.
Online Now
Email Support
For complex issues, send a detailed email. You can typically expect a reply within 2–6 hours.
support@scoree888.net
Telegram Support
Join our official Telegram channel for updates, offers, and quick support.
@Scoree888Official

Scoree888 Help Center — What Kind of Support Can You Actually Expect?

Getting support on many betting platforms can feel like a battle. Emails go unanswered for 48 hours, and live chat is often unmanned. Scoree888 set out to change that experience entirely.

Live chat here is genuinely available 24 hours a day, 7 days a week. Even if you run into a withdrawal issue at 3 a.m., a real person will respond within minutes — not an automated bot, but a trained support agent.

Bangla-language support is one of Scoree888's biggest advantages. Bangladeshi users can describe their issues in their own language and receive responses in Bangla — no struggling to write in English.

What are the most common issues?

Payment issues are by far the most common reason users contact Scoree888 support. The two most frequent complaints are: balance not reflecting after sending via Mobile Pay, and long wait times after submitting a withdrawal request. The support team typically resolves both types of issues within 15–30 minutes.

Account-related issues come second. Forgotten passwords, changed phone numbers, or KYC verification problems — the support team quickly verifies your identity and resolves these issues without delay.

Scoree888 believes that when a customer runs into a problem, getting a fast and accurate resolution matters most. That's why the support team is specially trained to identify and resolve issues in the shortest time possible.

Deposit Guide
How to Deposit with Mobile Pay
1

Log In to Scoree888

Sign in to your account using your username and password.

2

Click the Deposit Button

Go to the Deposit option from the top menu or the wallet icon.

3

Select Mobile Pay and enter the amount

Select Mobile Pay as your payment method and enter the amount.

4

Send money to the provided number

Send the exact amount to the Mobile Pay number shown on screen.

5

Submit Transaction ID

Copy the TrxID from the Mobile Pay SMS, paste it into the form, and submit.

If your balance hasn't updated within 5–10 minutes of a deposit, contact us via live chat with your transaction ID.
Password Recovery
What to Do If You Forget Your Password
1

Go to the Login Page

Go to the scoree888 login page and click the "Forgot Password" link.

2

Enter your registered mobile number

Enter the mobile number used when registering your account.

3

Verify OTP

Verify your identity with the 6-digit OTP sent to your phone.

4

Create a New Password

Create a strong password — use uppercase letters, numbers, and special characters.

5

Log In

Log in with your new password. Keep 2FA enabled for an extra layer of security.

If you're not receiving your OTP or can't access your account, contact support. Have your NID ready to verify your identity.
scoree888
System Status
Main Platform
Fully Operational
Mobile Pay Payment Gateway
Fully Operational
Nagad Payment Gateway
Fully Operational
Live Betting Service
Fully Operational
Mobile App
Fully Operational
Live Chat Support
Online — Response time ~2 minutes
Last Updated: Today
Issue Resolution Timeline
Report an Issue
Describe your issue via live chat, email, or Telegram. Be as detailed as possible — attaching a screenshot will help speed things up.
Ticket Creation & Confirmation
The support team will generate a ticket number and share it with you. You can use this number to follow up later.
Investigation & Verification
The scoree888 technical team investigates the issue directly. For payment-related problems, transaction logs are reviewed.
Resolution
Most issues are resolved within 15 minutes to 2 hours. Complex cases may take up to 24 hours.
Follow-Up & Feedback
Once resolved, Scoree888 confirms that the issue has been fully fixed. Your feedback is valued and helps us improve our service.

Tips to Keep Your Account Secure

After creating your scoree888 account, a few simple habits will keep it secure at all times. The support team shares these tips regularly.

Use a strong password

Many users choose weak passwords — like a date of birth or phone number — which are far from secure. The scoree888 support team always recommends a password of at least 8 characters, combining uppercase and lowercase letters, numbers, and special symbols.

Keep two-factor authentication (2FA) enabled

With 2FA enabled, no one can access your account even if they know your password. You'll receive a one-time OTP on your phone at login — without it, access is denied.

Do not click on suspicious links

Fake websites and phishing links impersonating scoree888 may be circulating. Always type scoree888.net directly in your browser or access it from a bookmark. Avoid clicking links sent by others.

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Frequently Asked Questions
All Topics
Account
Payment
Betting
Bonuses

To open an account at scoree888, you'll need an active Bangladeshi mobile number and a valid email address. During registration, you'll provide your name, date of birth, and a strong password. The whole process takes just 2–3 minutes and requires verification via a mobile OTP.

First, wait 5–10 minutes and refresh the page. If the balance still hasn't updated, copy the TrxID from the Mobile Pay SMS and share it via live chat. Most issues are resolved within 15–30 minutes. Having a screenshot of your deposit will help speed things up.

KYC verification is mandatory for your first withdrawal on Scoree888 or for transactions above a certain limit. This is done to protect your account. Upload photos of the front and back of your National ID. Verification is usually completed within 24–48 hours.

No. Per scoree888's policy, each person is allowed only one account. Creating multiple accounts using the same device, IP address, or identity will result in all accounts being closed and your balance may be forfeited.

If a match is cancelled or abandoned, your stake will be fully refunded to your account. On Scoree888, this process is automatic and typically completed within a few hours. For single bets, the full stake is returned; for accumulator bets, the cancelled match is removed and the remaining selections are recalculated.

To receive a welcome bonus, you typically need to deposit within a specified time after registration and meet a minimum deposit amount. The bonus option must be selected beforehand — claiming it after a deposit may not be possible. If you think you forgot to select it, contact live chat immediately.

In live betting, odds change in real time based on match events — goals, wickets, or any other development. The odds you see when placing a bet can shift within seconds. scoree888 offers an "Accept Odds Changes" setting that lets you decide whether your bet should be cancelled or accepted at the new odds if they move against you.

Yes, Scoree888 offers a self-exclusion feature as part of its responsible gaming policy. You can set a cooling-off period from Settings for a chosen duration (24 hours to 6 months). For a permanent ban, contact support directly.

Still not resolved?

Scoree888's support team is available 24/7 — start a live chat now

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